As you can tell from the photo above, I started off my day in a good mood, but then it progressively deteriorated. You have some good days at work and then you have some bad days. Everything seemed to go wrong on this day including clients complaining, suppliers not getting things right, staff members dropping the ball, and efficiency and productivity within the business not being as best as it could be.
Instead of dwelling on this within your business, you need to focus on the reasons why things go wrong on particular days and implement processes and procedures to correct this to make sure mistakes don’t repeat themselves. At times we all have a crap day, but what can we learn from it to improve our businesses and move forward?